• Cut off to place orders is 12:00pm the 2 working days prior to delivery
  • Client is responsible for reading & checking their order confirmation when received & advising of any errors as soon as possible to Waverley Catering. If any error/s are made prior to delivery of the confirmed order, no liability is accepted by Waverley Catering for the error/s.
  • Cancellations will be charged in full if advised after 12:00 pm 2 working days prior to delivery
  • All efforts will be made to deliver your catering at or before your requested time however we cannot be held responsible for 3rd party conditions such as weather & traffic.
  • Drivers will wait a maximum of 15 minutes on site for catering to be accepted, after 15 minutes they will leave & the order will be left with no responsibility taken by Waverley Industries as to it's safety

Minimum order on weekdays is $150.00 between 6:30 a.m & 4 p.m. This includes multiple deliveries on the the same day order eg morning tea & lunch.

Minimum charge for general catering orders weekday after 4pm is $600.00 - latest delivery time is 6 pm unless for a staffed function package.

Minimum Charge for general catering orders Weekends is $800.00 delivered between 10:00am & 4 pm . For a staffed function package the minimum food spend is $800.00.

Please enquire about these delivery times & minimum orders as we will discuss options to try to work with you where possible.


  • Gift Boxes containing alcohol may only be purchased by & for persons over the age of 18 years

All orders are to be paid prior to delivery for individuals, companies with existing accounts will be able to pay on invoice standard terms.

  • Purchasers are responsible for the correctness of information for recipient name, address & gift box.
  • We will do all things possible to ensure we have sufficient stock on hand to meet our orders however should we not for any reason have an item we will supply an item of similar or greater value without notification.
  • Waverley Industries advises that we have taken photos of our boxes as we intend them to be & contain items as described however descriptions, packaging, specifications, weights & dimensions cannot be guaranteed to be accurate or free from errors.
  • Waverley Industries reserve the right to change descriptions or specifications without notice.
  • We pack our gift boxes with pride & care however our deliveries are made by Third Party couriers so we can only take responsibility until the boxes leave our premises. Of course we will work with the purchaser to resolve any issues relating to damage provided photos are provided as soon as practicable.
  • We can assist with the tracking of delivery should it not arrive in a timely manner.


These are the terms and conditions upon which Waverley Industries Ltd. may supply goods and services to an accepted credit account member.

  1. General: All goods and services supplied by Waverley Industries to the Customer must be paid in full, at the time of the transaction if no credit limit has been approved. Approved credit terms can be arranged 14 days from the date of the invoice. Contact accounts@wavind.org for further details.
  2. Cancellations: Cancellation charges will apply when your catering requirements have been confirmed in writing and where costs have been incurred in regards to food, labour or other services. The following deadlines apply to cancellations: Up to 10 people – by 10.00am the business day before. Between 10-25 people, three business days prior to the delivery/event date. All orders over 25 people, five business days prior to the delivery/event date. A 100% cancellation fee will apply where we have not been advised of a cancelled event in writing and the order has been prepared and/or delivered. Staff charges will apply.
  3. Refunds: In the unlikely event that event bookings requiring a deposit, are cancelled within 2 weeks of the start date, Waverley Industries will invoice 10% of the total value of the invoice towards the cost of administration and stock holding costs. Any excess deposit will be refunded to the client within 2 working days.
  4. Claims: In the event an order is missing any items, please notify Order-In within 24 hours of the delivery and we will adjust your invoice. We cannot guarantee an invoice will be adjusted if we are notified of an omission more than 72 hours after delivery.
  5. Payment: Waverley accepts all major credit cards, with the exception of AMEX. All credit card payments will incur a fee of 1.5% + GST.
  6. If any invoice is not paid to Waverley Industries by the customer on or before the due date then an account administration fee of $25 may become payable. The account administration fee will be at the current overdraft rate calculated on the amount remaining unpaid and computed from the due date.
  7. Waverley Industries reserves the right at all times to suspend or discontinue the supply of goods and services to the Customer without being obliged to give any reason for its action.
  8. In the case of a monthly credit account opened in the names of two or more persons these persons are jointly and severally liable to pay that account.
  9. Transfer of ownership: The customer’s right to possession of the goods shall cease if he, not being a company, commits an available act of bankruptcy or if he is a Company a Receiver or Manager becomes entitled to take possession of any assets of the Company or any proceedings are instituted for the winding up of the Company. Upon the happening of any such Waverley Industries or its authorised representatives may repossess the goods and for this purpose are at liberty to enter upon any business where we reasonably believe they might be.


  1. The Customer and/or Guarantor(s) are informed that personal information (including an opinion) relating to the Customer and Guarantor might be disclosed by Waverley Industries Ltd to a credit reporting agency.
  2. The Customer and/or Guarantor agree:

(a) To Waverley Industries Ltd obtaining from a business which provides information about the commercial and/or consumer credit worthiness of persons concerning my commercial and/or consumer activities or commercial and/or consumer credit worthiness and using that information for the purpose of assessing this application.

(b) To any credit reporting agency giving to Waverley Industries Ltd a credit provider any credit report or record or information that has any bearing on the credit worthiness, credit standing, credit history or credit capacity of the Customer and Guarantor for any of the following purposes:

To assess the credit worthiness of the Customer and Guarantor at any time.